Return/Exchange

- The return or exchange must be requested within 7 days of receiving.

- The item must be in unused condition and have original packaging with tags attached.

- The item you have received is different from your order or is a defective product.

(any return or exchange caused by will be paid by the company.)

- You just simply change your mind

Return : Customers need to make a payment to send the parcel. Exchange : Customers should pay the shipping cost of both sending and receiving to Exchange an item.

Exchange refund procedure

- You can initiate Return or Exchange request on my page. Also, you may send an email to artifacts000@gmail.com

- Our customer service team will contact you and assist with your request by email.

- Fill in the Return & Exchange Application Form and Pack the items With their original packaging in original condition with tags attached.

- please send your item to following address : B1, 157-gil 16 Nonhyeon-ro, Seoul, 06032, Republic of korea

- After we receive your product, we will proceed with our inspection process.

- If the item is eligible for return or Exchange, we will proceed with further process according to the type of your request.

*IF YOU HAVE ANY INQUIRIES ABOUT RETURN OR EXCHANGE, PLEASE FEEL FREE TO EMAIL

artifacts000@gmail.com